Customer Service Representative

6 hours ago

Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neoteric Marketing Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Client Communication: Respond to client inquiries via phone, email, or in-person, providing accurate and timely information to meet their needs.
  • Advertising and Sales Promotion: Collaborate with clients to develop and implement effective advertising and sales promotion strategies to drive business growth.
  • Task Management: Assist in the preparation of marketing materials, reports, and other documents to support client projects.
  • Problem Resolution: Address client complaints and concerns in a professional and courteous manner, ensuring a positive experience.
  • Administrative Support: Perform general office duties, including data entry, filing, and other tasks as required.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train, with a focus on developing strong customer service and communication skills.
  • Language: English language proficiency required.
  • Work Hours: 34 hours per week.

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