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Customer Service Representative

2 months ago


Abbotsford, British Columbia, Canada Rangla Punjab Arts Academy Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.

Key Responsibilities
  • Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas within our academy.
  • Information Provision: Provide basic information to clients and the public regarding our services and programs.
  • Office Administration: Order office supplies, schedule and confirm appointments, send invoices, receive and issue payments, and perform data entry tasks.
  • Customer Service: Answer telephone calls and relay messages, provide emergency services, and offer exceptional customer service to our clients.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.