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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rangla Punjab Arts Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and visitors.
Key Responsibilities- Greeting and Directing: Greet people and direct them to the appropriate contacts or service areas within our academy.
- Information Provision: Provide basic information to clients and the public regarding our services and programs.
- Office Administration: Order office supplies, schedule and confirm appointments, send invoices, receive and issue payments, and perform data entry tasks.
- Customer Service: Answer telephone calls and relay messages, provide emergency services, and offer exceptional customer service to our clients.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months of experience in a customer-facing role.
- Language: Fluency in English.
- Work Hours: 40 hours per week.
