Store Manager

1 week ago


Charlottetown, Prince Edward Island, Canada Circle K Full time
Job Summary

We are seeking a highly motivated and experienced Store Manager to join our team at Circle K. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Management: Directly supervise and manage a team of retail employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.
  • Recruitment and Training: Recruit, hire, and train new employees to ensure a positive and enthusiastic team.
  • Store Operations: Develop and implement strategies to maintain a clean, well-stocked, and organized store environment.
  • Customer Service: Foster a culture of excellent customer service and resolve customer complaints in a timely and professional manner.
  • Financial Management: Analyze sales and expense information to maximize sales and net profits.
  • Inventory Management: Manage and supervise the receipt, storage, and sale of merchandise.
  • Employee Development: Provide regular performance appraisals, training, and coaching to employees to ensure they meet company standards.
  • Communication: Develop and maintain effective communication with employees, customers, and suppliers.
Requirements
  • Education: High school diploma or equivalent plus 1-2 years of retail work experience or an equivalent combination of education, training, and work experience.
  • Skills: Ability to supervise and train employees, manage store operations, analyze sales and expense information, and provide excellent customer service.
  • Certifications: Food Server certificate (ServSafe) and Food Safety Management certification may be required.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work requires 40 hours per week and can include hours on all shifts, weekends, and holidays.
  • Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc.
  • Exposure to extreme cold temperatures while performing occasional work in a walk-in cooler and/or freezer.
  • Exposure to occasional noise.

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