Customer Service Director

4 weeks ago

Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time
Job Title: Customer Service Manager

We are seeking a highly skilled and experienced Customer Service Manager to join our team at Tajpur Investments Ltd.

Job Summary:

The Customer Service Manager will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. This includes evaluating daily operations, planning and organizing daily operations, managing staff and assigning duties, and resolving issues that may arise.

Key Responsibilities:
  • Evaluate daily operations to ensure efficiency and effectiveness
  • Plan and organize daily operations to meet business objectives
  • Manage staff and assign duties to ensure that tasks are completed on time and to a high standard
  • Study market research and trends to determine consumer demand and competitor activity
  • Determine merchandise and services to be sold and implement price and credits policies
  • Locate, select, and procure merchandise for resale
  • Develop and implement marketing strategies to increase sales and customer engagement
  • Plan budgets and monitor revenues and expenses to ensure financial stability
  • Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
Requirements:
  • 1-2 years of experience in a customer service or operations management role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and ability to prioritize tasks
  • Flexibility and ability to adapt to changing circumstances
  • Organized and able to manage multiple tasks and priorities
Working Conditions:
  • Fast-paced environment with tight deadlines
  • Ability to work under pressure and manage stress
  • Regularly required to sit for long periods of time and use a computer
Personal Suitability:
  • Creativity and ability to think outside the box
  • Energetic and motivated with a positive attitude
  • Hardworking and dedicated to achieving results
  • Time management and organizational skills
  • Flexibility and ability to adapt to changing circumstances
  • Organized and able to manage multiple tasks and priorities
Experience:
  • 1 year to less than 2 years of experience in a customer service or operations management role
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

  • Customer Service Director

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service DirectorAbout the Role:We are seeking a highly skilled Customer Service Director to join our team at Tajpur Investments Ltd. The ideal candidate will have a strong background in customer service, operations management, and sales and marketing.Key Responsibilities:Evaluate daily operations to ensure efficiency and effectivenessPlan...

  • Customer Service Director

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job DescriptionTajpur Investments Ltd. is seeking a highly skilled Customer Service Director to lead our customer-facing team. The ideal candidate will have a strong background in customer service, with experience in managing staff and implementing customer-centric strategies.Key ResponsibilitiesEvaluate daily operations to ensure seamless customer...

  • Customer Service Director

    2 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job DescriptionTajpur Investments Ltd. is seeking a highly skilled Customer Service Director to lead our customer-facing team. The ideal candidate will have a strong background in customer service, with experience in managing staff and implementing customer-centric strategies.Key ResponsibilitiesEvaluate daily operations to ensure seamless customer...

  • Customer Service Director

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job DescriptionTajpur Investments Ltd. is seeking a highly skilled Customer Service Director to lead our customer-facing team. The ideal candidate will have a strong background in customer service, operations management, and sales and marketing.Key ResponsibilitiesEvaluate daily operations to ensure seamless customer experiencePlan and organize daily...

  • Customer Service Director

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    3 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. The successful candidate will have a proven...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. The successful candidate will have a proven...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job SummaryThe Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. The successful candidate will have a proven...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job SummaryThe Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. The successful candidate will have a proven...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    1 month ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    1 month ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerTajpur Investments Ltd. is seeking a highly skilled and experienced Customer Service Manager to join our team.Job Summary:The Customer Service Manager will be responsible for leading our customer service team, ensuring that our customers receive exceptional service and support. This role will involve evaluating daily...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Tajpur Investments Ltd.Job Summary:The Customer Service Manager will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. This includes evaluating daily operations,...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Tajpur Investments Ltd.Job Summary:The Customer Service Manager will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. This includes evaluating daily operations,...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Tajpur Investments Ltd.Job SummaryThe Customer Service Manager will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. This is a key role that requires strong leadership...

  • Customer Service Director

    4 weeks ago

    Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time

    Job Title: Customer Service ManagerWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Tajpur Investments Ltd.Job SummaryThe Customer Service Manager will be responsible for leading our customer service team and ensuring that our customers receive exceptional service. This is a key role that requires strong leadership...