Senior Business Transformation Consultant

5 days ago

Toronto, Ontario, Canada Zurich Full time
Join Our Team as a Senior Business Transformation Consultant

Zurich Canada is seeking a highly skilled Senior Business Transformation Consultant to support our local and global strategic and operational priorities.

As a Senior Consultant, you will spearhead top-tier projects that are crucial for delivering Zurich Canada's strategic objectives.

You'll design and implement the most expansive and intricate projects and initiatives, often spanning multiple departments and gaining significant visibility.

Employing a proactive and comprehensive approach to business practices, you'll equip sponsors and team members with methodologies, tools, and metrics essential for project success.

Throughout project lifecycles, you'll champion effective change management practices, enhancing execution and delivery.

Key Responsibilities:

  • Lead, influence, diagnose, and help develop recommendations to solve complex and ambiguous business practice and process problems.
  • Act as a business practice and process improvement Subject Matter Expert (SME) through facilitation, mentoring, and quality review of initiatives and projects leading to measurable benefits and results.
  • Engage and ensure processes are fit for purpose, supporting the design, build, and test of the changes and business readiness/training activities.
  • Act as a change management lead on cross-functional initiatives and projects to provide the common change management and implementation view where appropriate.
  • Partner across the business on the identification of business improvement opportunities, and act as a catalyst to accelerate and drive the execution of solutions that integrate local, regional and/or global strategic and operational priorities.
  • Participate in the development, implementation, and institutionalization of best practices around project execution and change management.
  • Provide methodologies and tools to support sponsors & teams to drive initiatives to intended results, institutionalize the process, and develop a culture that embraces change.
  • Ensure specific metrics and measures incorporated into solutions reflect the business strategy, track progress, capture the impact of changes, and identify further opportunities for improvement.

Requirements:

  • Bachelor's Degree and 8 or more years of experience in Business Transformation, Business Consulting or Change Management.
  • OR High School Diploma or Equivalent and 10 or more years of experience in Business Transformation, Business Consulting or Change Management Field.

We are passionate about Diversity, Inclusion, Equity and Belonging (DEIB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work.

We have a collaborative culture where diversity of thought is valued. We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work.

We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets.

Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years.

With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets.

Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow.

We strive to achieve a workplace free of discrimination of all forms, including discrimination on the basis of physical or mental disability, or medical condition.

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