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Grocery Store Operations Supervisor

2 months ago


Welland, Ontario, Canada Cornerstone African Foodland Inc Full time
Position Overview

The Food Retail Supervisor plays a crucial role in overseeing daily operations within a retail food environment. This position requires a blend of leadership, organizational skills, and customer service expertise.

Educational Requirements
  • Completion of secondary (high) school graduation certificate or equivalent experience is required.
Work Environment
  • Non-smoking workplace
  • Climate-controlled setting
Work Setting
  • Retail service establishment
  • Wholesale food store
Key Responsibilities
  • Oversee and mentor staff including apprentices and design teams.
  • Delegate tasks to sales personnel.
  • Recruit, train, and develop team members.
  • Manage inventory and order merchandise as needed.
  • Authorize product returns and handle customer transactions.
  • Generate reports regarding sales performance and staffing issues.
  • Address customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory systems.
  • Coordinate the activities of team members effectively.
Supervisory Responsibilities
  • Direct oversight of grocery clerks and shelf stockers.
  • Management of retail sales staff.
Specialization Area
  • Focus on retail grocery operations.
Travel Requirements
  • Willingness to travel as necessary.
  • Travel expenses will be covered by the employer.
Experience
  • Minimum of 2 years and less than 3 years of relevant experience.
  • Permanent position.
  • Work language: English.
  • Standard work hours: 40 hours per week.