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Restaurant Shift Manager

2 months ago

Hamilton, Ontario, Canada Wendy's Full time
Job Title: Restaurant Shift Manager

At Wendy's, we're looking for a skilled Restaurant Shift Manager to join our team. As a key member of our restaurant operations, you'll be responsible for ensuring seamless service delivery, maintaining high-quality standards, and driving sales growth.

Key Responsibilities:
  • Leadership: Supervise and coordinate food preparation activities, manage restaurant staff, and provide training in job duties and safety procedures.
  • Operations: Establish methods to meet work schedules, estimate ingredients and supplies needed, and maintain records and reports.
  • Customer Service: Address customer complaints, ensure quality control standards are met, and maintain a clean and safe working environment.
  • Team Management: Supervise 5-10 food service staff, provide feedback and coaching, and support team members in achieving their goals.
Requirements:
  • Education: No formal education required.
  • Experience: 7 months to less than 1 year of experience in a fast-paced restaurant environment.
  • Skills: Strong interpersonal skills, effective oral communication, and flexibility to work in a fast-paced environment.
Work Conditions:
  • Work Environment: Fast-paced restaurant environment with tight deadlines.
  • Physical Demands: Requires standing, walking, bending, and kneeling.