Grocery Store Operations Supervisor

3 weeks ago


Welland, Ontario, Canada Cornerstone African Foodland Inc Full time
Position Overview

The role of the Food Store Supervisor at Cornerstone African Foodland Inc is pivotal in ensuring the smooth operation of our retail environment. This position requires a dynamic individual who can lead a team effectively while maintaining high standards of customer service.

Educational Requirements
  • Completion of secondary school or equivalent experience is mandatory.
Work Environment
  • Our establishment is a non-smoking environment.
  • Air conditioning is provided for a comfortable working atmosphere.
Work Setting
  • Engagement in retail service establishments.
  • Involvement in both retail and wholesale operations.
Key Responsibilities
  • Oversee and manage staff including apprentices and design teams.
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Manage inventory and order merchandise as needed.
  • Authorize returns of products and handle sales transactions.
  • Compile reports regarding sales performance and personnel issues.
  • Address customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory systems.
  • Coordinate activities among team members to ensure efficiency.
Supervisory Responsibilities
  • Direct oversight of grocery clerks and shelf stockers.
  • Management of retail salespersons and sales clerks.
Specialization Area
  • Focus on retail store operations.
Travel Requirements
  • Willingness to travel as necessary.
  • Employer covers travel expenses.
Experience
  • Minimum of 2 years and less than 3 years of relevant experience is required.
  • This is a permanent position.
  • Work language is English.
  • Standard working hours are 40 hours per week.


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