Food and Beverage Team Lead

7 days ago

Richmond, British Columbia, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our Food and Beverage team at CB Canada. As a Shift Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Scheduling and Supervision: Schedule and supervise staff to ensure adequate coverage and optimal productivity.
  • Inventory Management: Conduct regular inventory counts, monitor stock levels, and implement strategies to minimize waste and optimize inventory turnover.
  • Cash Handling and Reporting: Monitor cash handling procedures, investigate discrepancies, and prepare accurate reports for management.
  • Customer Service: Foster a positive and welcoming environment, ensuring exceptional customer service and resolving customer complaints in a timely and professional manner.
  • Team Development: Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Compliance and Safety: Ensure adherence to health and safety regulations, licensing laws, and company policies.
Requirements
  • Education: Post-secondary education in hospitality, hotel management, or a related field.
  • Certifications: SIR, Smart Serve, or IGB certification, Food Safe Level 1 & 2 certification.
  • Experience: Minimum 1 year of experience in a food and beverage team lead or supervisory role.
  • Skills: Excellent communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Work Environment: Collaborative and inclusive work environment that values diversity and promotes teamwork.

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