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Food Service Team Lead

2 months ago

Richmond, British Columbia, Canada wasuta pasta Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wasuta Pasta. As a key member of our culinary department, you will be responsible for overseeing the daily operations of our food service team, ensuring that our high standards of quality and customer satisfaction are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and manage a team of food service staff, providing guidance and support to ensure that they are working efficiently and effectively.
  • Train and Develop Staff: Provide training and development opportunities to staff members, helping them to improve their skills and knowledge in areas such as food preparation, customer service, and teamwork.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality, taste, and presentation.
  • Customer Service: Respond to customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive excellent service and have a positive experience.
  • Record Keeping: Maintain accurate records of stock, sales, and other key performance indicators, providing valuable insights to inform business decisions.
  • Reporting: Prepare and submit regular reports to management, highlighting key trends, challenges, and opportunities for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a food service or related role
  • Language: English