Customer Support Coding Specialist

3 weeks ago

Toronto, Ontario, Canada Advance Auto Parts Full time

Join Our Team as a Coding Specialist

Advance Auto Parts is on the lookout for a dedicated and enthusiastic Coding Specialist to enhance our customer support operations.

In this part-time role, you will be tasked with addressing customer inquiries and delivering outstanding service through various communication channels including phone, email, and chat.

Key Responsibilities:

  • Achieve and surpass performance metrics and objectives established by the organization.
  • Utilize strong time management abilities and emotional intelligence to assist customers effectively.
  • Demonstrate proficiency in Microsoft Office and CRM applications.

Qualifications:

  • A minimum of 3 years of experience in customer service or a related domain.
  • Commitment to ongoing training and professional development.

Advance Auto Parts is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, national origin, gender, gender identity, sexual orientation, disability, age, or any other protected status. We strive to create a welcoming environment for all employees.

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