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Lead UX Content Strategist

3 months ago

Vancouver, British Columbia, Canada SAP Full time

Position Overview: UX Content Strategist

We are seeking a seasoned UX Content Strategist to enhance user interactions within our SAP Concur User Experience division. This role involves collaborating with diverse teams to refine our product offerings and ensure they align with both customer needs and organizational goals.

Key Responsibilities:

  • Simplify intricate user experiences into straightforward, engaging user journeys and digital communications.
  • Leverage data analytics to shape content strategies and evaluate effectiveness.
  • Develop and refine content outputs to improve user interactions.
  • Maintain consistency and clarity across all user engagement points.
  • Engage with stakeholders to grasp the business landscape.
  • Identify and pursue opportunities for enhancement.
  • Foster a shared understanding of success metrics across various teams.

Required Qualifications:

  • Minimum of 5 years in UX content strategy.
  • Familiarity with UX research methodologies and behavioral insights.
  • Expertise in content strategy and collaboration with UX professionals.
  • Demonstrated leadership capabilities and a strong advocacy for content initiatives.