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Senior Systems Analyst

2 months ago

Canada FortisBC Full time
Job Summary

We are seeking a highly skilled and experienced Senior Systems Analyst to join our team at FortisBC. As a key member of our IT department, you will be responsible for providing technical expertise and guidance to our team members, ensuring the smooth operation of our critical applications and systems.

Key Responsibilities
  • Technical Leadership: Provide mentorship, guidance, and technical advice to team members to ensure they have the necessary skills and knowledge to effectively manage their individual corporate critical application support activities.
  • Employee Development: Assist in the management of employee development for their respective group, ensuring that team members have the necessary training and support to excel in their roles.
  • Communication and Collaboration: Communicate effectively with users, co-workers, and management, demonstrating professional competence and a commitment to excellence.
  • Technical Expertise: Provide technical and functional expertise on a wide range of strategic, financial, regulatory, safety, and reputational impactful applications, ensuring that our systems and processes are aligned with industry best practices.
  • Incident Management: Analyze and respond to complex incidents, problem reports, and inquiries in a timely manner, recommending and taking the appropriate course of action to resolve them.
  • Software Development: Produce detailed software design and functional specifications for bug fixes, maintenance releases, and enhancements related to in-scope applications, and develop software code based on these specifications.
  • Database Management: Maintain a library of all Application(s) code, including a record of all updates to the code, and maintain and track all access to the code, as well as database objects and documentation.
Requirements
  • Education: 2-year Diploma in Computer Engineering, Computer Science, or related field.
  • Experience: 8 years' related work experience, with a proven track record of managing medium to large projects and providing technical leadership.
  • Skills: Superior interpersonal and customer service skills, immediate knowledge of data center technologies, virtualization, storage, backup, networking, security, and all related supporting infrastructure, leadership and management skills, and the ability to establish and maintain cooperative and effective working relationships with coworkers.
  • Assets: Technology subject matter expert with applications such as SAP, Customer Information Systems (CIS), Geographical Information Systems (GIS), Mobile Workforce Management (MWFM), Automated Metering Infrastructure (AMI), or Content Management Systems (CMS).
Additional Information

If there are no fully qualified Senior Systems Analyst applicants, the following may be considered:

  • System Analyst 3 (job group 10 $3010 biweekly) applicants with 6 years related work experience, or
  • System Analyst 2 (job group 9 $2759 biweekly) applicants with 4 years related work experience, or
  • System Analyst 1 (job group 8 $2531 biweekly) applicants with 2 years related work experience.