Administrative Coordinator, Co-op Education

4 weeks ago


St Catharines, Ontario, Canada Brock University Full time
Job Summary

Brock University is seeking an Administrative Coordinator to provide administrative and program support to the Co-op Education unit. The successful candidate will be responsible for ensuring efficient and seamless day-to-day operations of the unit and over 40 co-op programs at both undergraduate and graduate levels.

Key Responsibilities
  • Provide initial front-line welcome and contact with students, employers, staff, faculty, and members of the public via telephone, mail, email, virtual, and in-person.
  • Monitor and coordinate common email accounts, distributing, triaging, and/or responding.
  • Update and maintain students and employer partners' records in the internal database (CareerZone).
  • Perform audits on Co-op student data and registration in CareerZone and DB Brock each term.
  • Generate regular reports in CareerZone on appointment stats, employment stats, work term records, and other advanced reports.
  • Perform first-tier troubleshooting for internal database for all modules and users (students, external partners, faculty/staff, etc.).
  • Perform routine maintenance of modules and forms in the database with changes and termly updates.
  • Test each module function in the database for all users after each system update.
  • Post incoming job postings onto the job board database.
  • Ensure the accuracy and completeness of job postings and alerts.
  • Arrange interviews for students and employers, both on and off campus (coordinating interview schedules, booking interview rooms, following up with students and employers, distributing completed interview schedule/meeting links to students and employers, greeting and directing employers to interview room and/or Talent Partnerships team, etc.).
  • Provide support to programming/workshops (booking rooms and technology, coordinating catering, arranging guest parking passes, maintaining schedules, creating registration/attendance lists, name tags, gathering related program materials, etc.).
  • Track and maintain the hybrid work schedule of the team and the office hoteling platform.
  • Prepare and submit invoices, expense forms, purchase orders, and cheque requisitions.
  • Process employment contracts in Workday HRIS for student staff.
  • Provide administrative support to Associate Director and management team, as required.
Requirements
  • Completion of post-secondary courses in computer applications, office administration, or related courses, or the equivalent combination of education and experience.
  • 2+ years of reception and administrative support experience in a high-volume office, including database administration, preferably in a university environment.
  • Advanced computer skills, including Microsoft Office (Word, Excel, Planner, Teams, Booking, etc.), Adobe Acrobat, databases, web-based software, web maintenance, social media, learning management systems (Brightspace), graphic design tool (Canva), and Workday.
  • Excellent attention to detail and ability to maintain a high level of accuracy in work completed and information given.
  • Knowledge of FIPPA and confidentiality requirements.
  • Ability to work independently in a supportive and collaborative manner.
  • Strong customer service skills and customer service orientation.
  • Ability to establish priorities, organize own work, and work with minimal supervision.
  • Ability to provide database troubleshooting advice, giving appropriate suggestions for solutions.
Preferred or Asset Skills
  • Experience with Orbis platform.
Salary and Benefit Information
  • OSSTF (I), Salary Scale ($43,107-$60,621).
  • This position includes full comprehensive benefits, including tuition waiver.


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