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Showroom Sales Consultant
2 months ago
We are seeking a highly skilled and motivated Showroom Consultant to join our team at EMCO Corporation. As a Showroom Consultant, you will play a key role in providing exceptional customer service and sales support to our customers.
Key Responsibilities:- Assist customers in selecting products and providing design advice to meet their needs and exceed their expectations.
- Develop and maintain strong relationships with designers, home builders, and architects to drive sales growth.
- Provide accurate and timely quotes, delivery dates, and product information to customers.
- Meet or exceed monthly sales and gross profit targets.
- Enter orders and quotes into the system, expedite purchases, and maintain proactive communication with customers.
- Investigate and resolve customer issues, address short payments, and returns in a timely and professional manner.
- Maintain product literature and ensure the most current information is available to customers.
- Drive showroom sales through promotions and maintaining display materials.
- Understand and follow all safety regulations at customer locations and at the Profit Centre.
- Grade 12 diploma or equivalent; college and/or university degree an asset.
- A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred.
- Valid driver's license with a clean driver's abstract.
- Ability to gain comprehensive knowledge of products on display at the Showroom and suggest appropriate products to suit customers' needs.
- Knowledge of kitchen and bath design trends.
- Proficient in the use of Microsoft Office software.
- Outstanding customer service and verbal communication skills.
- Excellent relationship building skills with customers, vendors, and teammates.
- Able to identify customer needs, provide solutions, and close the sale.
- Possess excellent project management skills.
- Able to learn and operate the applicable software system used to process orders.
- Intermediate math skills.
- Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms.
- Experience using Trend and Eclipse.
EMCO Corporation is a leading distributor of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, competitive salary, benefits, and profit sharing. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
