Patient Flow and Operations Leader

1 week ago


Amherst, Canada Nova Scotia Health Authority Full time
About the Opportunity

We are seeking a highly skilled and experienced Clinical Supervisor to join our team at Nova Scotia Health Authority. This role is responsible for the coordination of safe, efficient patient care services within Northern Zone facilities and NSH, in accordance with the mission and policies of the Nova Scotia Health.

The successful candidate will be responsible for responding to capacity/patient flow issues, emergency response, bed management, supporting staff, and assisting with unanticipated operational issues that must be managed after hours.

Nova Scotia Health is committed to patient safety, continued quality improvement, and advancing the delivery of safe and trusted health services.

This role requires a strong leader who can work collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners, and continuing care providers to address challenges and achieve the ultimate goal of high quality, safe, and cost-effective services.

About You

We are looking for a candidate with:

  • A Bachelor's degree in Nursing or a related health discipline
  • 3-5 years of experience in an acute care setting, plus 1-2 years working in a supervisory and/or leadership capacity
  • Demonstrated leadership, planning, organization, time management, and conflict resolution skills
  • Collaborator with demonstrated negotiation skills
  • Demonstrated minimum of one-year experience in clinical utilization
  • Demonstrated knowledge and experience working with software programs related to bed utilization
  • Demonstrated knowledge of continuous quality improvement principles
  • Demonstrated knowledge and experience in applying the principles of adult education
  • Demonstrated proficiency in the use and application of the Patient Flow Dashboard (Tableau) and Meditech
  • Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours and Compensation

This is a permanent, full-time position with 75 hours bi-weekly. The successful candidate will be compensated at a rate of $53.35 per hour.

Successful candidates may be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.



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