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Clinical Operations Supervisor

2 months ago


Amherst, Canada Nova Scotia Health Authority Full time
About the Opportunity

We are seeking a highly skilled and experienced Clinical Operations Supervisor to join our team at Nova Scotia Health Authority. This role is responsible for coordinating safe and efficient patient care services within Northern Zone facilities and NSH, in accordance with the mission and policies of the Nova Scotia Health.

The successful candidate will be responsible for responding to capacity/patient flow issues, emergency response, bed management, supporting staff, and assisting with unanticipated operational issues that must be managed after hours.

Nova Scotia Health is committed to patient safety, continued quality improvement, and advancing the delivery of safe and trusted health services.

This role requires a collaborative and consultative approach, working with patients/clients, families, management, staff, physicians, community partners, and continuing care providers to apply strategic and analytic thinking to address challenges and achieve the ultimate goal of high-quality, safe, and cost-effective services.

About You
  • Bachelor's degree in Nursing or related health discipline
  • 3-5 years of experience in an acute care setting, plus 1-2 years working in a supervisory and/or leadership capacity
  • Demonstrated leadership, planning, organization, time management, and conflict resolution skills
  • Collaborator with demonstrated negotiation skills
  • Demonstrated minimum of one-year experience in clinical utilization
  • Demonstrated knowledge and experience working with software programs related to bed utilization
  • Demonstrated knowledge of continuous quality improvement principles
  • Demonstrated knowledge and experience in applying the principles of adult education
  • Demonstrated proficiency in the use and application of the Patient Flow Dashboard (Tableau) and Meditech
  • Competencies in other languages an asset, French preferred
Hours and Compensation
  • Permanent, Full-time Position, 75 hours bi-weekly
  • $53.35 Hourly
Benefits

Successful candidates may be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.