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Patient Flow Manager

2 months ago


Amherst, Canada Nova Scotia Health and IWK Health Full time
About the Opportunity

We are seeking a highly skilled and experienced Manager to provide strategic and operational leadership to multi-disciplinary teams within a patient-centred, collaborative practice model for patient care units, and to manage the movement of patients throughout the sites.

The successful candidate will work collaboratively and consultatively with patients/clients, families, management, staff, physicians, physicians' offices, community partners, and service providers to address challenges and achieve the ultimate goal of high quality, safe and cost effective services to better support the patient experience/outcome, and to better support patient flow.

About You

We are looking for a candidate with:

  • A degree in a health-related field, with a Master's degree being an asset.
  • Minimum 5 years recent clinical experience in nursing or other allied health profession.
  • Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment.
  • Excellent oral and written communication skills.
  • Intermediate level computer skills, including MS Office, Patient Flow Tableau system, and SharePoint.
  • A strong understanding of bed management, utilization and patient flow methodologies as they relate throughout the continuum of care.
  • Excellent conflict resolution skills to investigate and resolve problems.
  • Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making.
  • Understanding of continuous quality improvement tools and methodologies as it relates to system thinking.
  • Strong process knowledge and process thinking abilities.
  • Ability to work collaboratively with and engage others within an inter-professional practice environment.
  • Competencies in other languages are an asset, with French being preferred.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours and Compensation

This is a permanent, full-time position with 75 hours bi-weekly.

The successful candidate will be compensated at a rate of $57.05 per hour.

Successful candidates may be eligible for our benefits package, which includes health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.