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Leader - Patient Flow and Operations

2 months ago

Amherst, Canada Nova Scotia Health Authority Full time

Req ID: 187590
Location: Northern Zone, Cumberland Regional Health Care Centre
Department: OPNZ Access and Flow Cumberland County
Type of Employment: Permanent Hourly FT (100%) x 1
Management/Non Union Position
Posting Closing Date: 27-Sep-24

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with a Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.

About the Opportunity

Responsible to the Patient Access and Flow Manager, this role is responsible for the coordination of safe, efficient patient care services within Northern Zone facilities and NSH, in accordance with the mission and policies of the Nova Scotia Health with a focus on responding to capacity/patient flow issues, emergency response, bed management, supporting staff and assisting with unanticipated operational issues that must be managed after hours.

Nova Scotia Health is committed to patient safety, continued quality improvement, and advancing the delivery of safe and trusted health services.

Working collaboratively and consultatively with patients/clients, families, management, staff, physicians, community partners, and continuing care providers, the clinical supervisor will apply strategic and analytic thinking to address challenges to achieve the ultimate goal of high quality, safe, and cost effective services.

About You

We would love to hear from you if you have the following:

  • Bachelor's degree in Nursing preferred
  • Bachelor's degree in Physical Therapy, Occupational Therapy, Social Work or related health discipline may be considered
  • 3-5 Years of experience in an acute care setting, plus 1-2 years working in a supervisory and/or leadership capacity
  • Demonstrated leadership, planning, organization, time management and conflict resolution skills
  • Collaborator with demonstrated negotiation skills
  • Demonstrated minimum of one-year experience in clinical utilization
  • Demonstrated knowledge and experience working with software programs related to bed utilization
  • Demonstrated knowledge of continuous quality improvement principles
  • Demonstrated knowledge and experience in applying the principles of adult education
  • Demonstrated proficiency in the use and application of the Patient Flow Dashboard (Tableau) and Meditech
  • Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours
  • Permanent, Full-time Position, 75 hours bi-weekly
Compensation and Benefits

$40.15 - $53.35 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.