Store Operations Leader

4 weeks ago

Newmarket, Ontario, Canada Levi Strauss & Co Full time

JOB DESCRIPTION

At Levi Strauss & Co, we celebrate individuality and creativity. Our legacy began with the invention of the blue jean in 1873, and we continue to innovate in the fashion industry. Our commitment to sustainability and ethical practices is at the core of our operations, influencing everything we do.

As a leader in the retail space for over 160 years, we leverage our brand strength to drive meaningful change. With a global workforce of over 15,000, we proudly represent iconic brands such as Levi's, Dockers, Denizen, and Signature by Levi Strauss & Co.TM

We are seeking a dynamic Store Manager who embodies creativity and leadership. This role requires a passion for guiding our fashion into the future while honoring the heritage of our brand.

Key Responsibilities:

  • Drive profitable sales and achieve financial objectives by making informed business decisions and leading the store team to meet essential performance metrics.
  • Oversee operational expectations, including store procedures, payroll management, cash handling, and inventory control, while contributing to expense management.
  • Lead the recruitment process and make hiring, compensation, and termination decisions for all store personnel.
  • Manage payroll plans by adjusting store schedules and monitoring labor costs in response to sales trends.
  • Ensure effective inventory management through precise receiving and sending of merchandise, adhering to business directives.
  • Mitigate loss by educating staff, monitoring store activities, and collaborating with Loss Prevention.
  • Uphold visual merchandising standards, ensuring compelling product presentation that resonates with customers.
  • Facilitate training for new hires on company culture, product knowledge, and sales practices, holding team members accountable for their performance.
  • Mentor staff to enhance their skills and create pathways for career advancement.
  • Address employee relations matters, ensuring adherence to company policies and operational excellence.
  • Maintain optimal product levels on the sales floor through effective replenishment strategies.
  • Craft an engaging store experience for customers by modeling exemplary customer service behaviors.

Basic Qualifications:

  • Bachelor's degree or equivalent experience (5+ years in retail may substitute for a degree).
  • A minimum of 3 years in a retail management role, with experience in coaching sales associates.
  • Knowledge and experience in the apparel industry.
  • A positive, energetic demeanor with a genuine passion for Levi Strauss & Co.

We offer a comprehensive benefits package designed to support your well-being, including:

  • Retirement Savings Plan with employer matching up to 4%.
  • Five hours of paid volunteer time each month with nonprofit organizations.
  • A generous product discount of 60% off regular-price merchandise.

Levi Strauss & Co is committed to providing equal employment opportunities to all individuals, regardless of race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity, marital status, veteran status, disability, or any other protected class. We have established an Affirmative Action Program to ensure equal opportunity in all employment decisions.

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