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Cash Application Analyst for Accounts Receivable

3 months ago

London, Ontario, Canada EMCO Corporation Full time
Position Overview

The Cash Application Analyst plays a crucial role in the Accounts Receivable department, ensuring the accuracy and efficiency of cash application processes.

Key Responsibilities
  • Evaluate customer collections to guarantee the completeness of customer and remittance data, facilitating timely application of payments to accounts.
  • Examine incoming funds, cash desk reports, and cheque batches for precision and thoroughness prior to processing, collaborating with relevant departments for any necessary information.
  • Confirm daily deposits of customer collections as reflected in bank statements, including cheques, cash, debit, and credit card transactions.
  • Process cheques using Alloc8 and Cheque Pro for bank deposits, ensuring daily reconciliation of batches.
  • Inform credit departments and pertinent colleagues of unapplied EFT and online collections to streamline identification and application processes.
  • Conduct monthly reconciliations to align deposited amounts with applied sums.
  • Investigate and resolve discrepancies in the cash application suspense account on a daily basis.
  • Build and maintain strong relationships with internal and external stakeholders, including PCs, NSC Teams, Credit Departments, and Customers.
  • Develop and distribute training materials on the internal platform for colleagues and Profit Centre Managers (PCMs).
  • Identify deviations from service performance indicators (SPIs) and engage with colleagues to enhance operational efficiencies.
  • Establish solid working relationships with the credit departments.
  • Support credit departments in comprehending the application process, account balances, reconciliations, and reporting systems.
  • Address inquiries in the cash application support inbox promptly, within a 24-hour timeframe.
Qualifications
  • Bachelor's Degree in Accounting, College Diploma in Accounting, or equivalent professional experience.
  • Strong written and verbal communication skills to effectively convey complex ideas to varied audiences.
  • Proven ability to manage time effectively, handling multiple priorities concurrently.
  • Demonstrated capacity to work independently and collaboratively, fostering strong relationships.
  • Self-driven with a meticulous attention to detail.
  • Exceptional customer service abilities, including effective communication with a diverse clientele.
  • Skilled in problem-solving, data analysis, and drawing conclusions based on established facts.
  • Willingness to challenge standard practices and seek opportunities for improvement.
  • Bilingual proficiency in French and English is considered an asset.
Additional Information

Applicants must possess the necessary authorization to work in Canada.