Sales Unit Manager
1 month ago
We are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.
Key Responsibilities- Lead and coordinate team activities to optimize resource utilization and achieve business objectives.
- Manage team performance, ensuring continuous training and compliance with customer experience standards.
- Monitor and control costs and productivity to meet customer service centre objectives.
- Ensure high-quality service delivery to customers by supervising team members and adhering to standards.
- Identify issues, propose solutions, and implement changes to improve service quality, operations, and risk management.
- Participate in projects, committees, and task forces to support action plan implementation.
- 3+ years of leadership experience in a contact centre environment.
- Bilingual (French and English) with regular interaction with English-speaking clients and colleagues.
- Accident & Sickness and/or General Insurance License (an asset).
- Knowledge of travel insurance products and systems.
- Proven experience driving high employee engagement through personal action plans, team engagement, and involvement.
- Experience in monitoring, reporting, and delivering key performance metrics.
- Strong leadership, communication, and analytical skills.
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan with 50% matching.
- An extensive flex pension and benefits package with virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account promoting an active and healthy lifestyle.
- Access to tools and resources for physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem with learning journeys, interactive content, and inspiring programs.
- Inclusive employee-led networks for education, inspiration, and development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
We are an equal opportunity employer. At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
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Sales Unit Manager
2 months ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...
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Sales Unit Manager
2 months ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...
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Sales Unit Manager
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...
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Sales Unit Manager
2 months ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.Key ResponsibilitiesLead...
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Sales Unit Manager
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAt Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...
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Sales Unit Manager
3 weeks ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAt Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...
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Sales Unit Manager
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAt Intact Financial Corporation, we're looking for a skilled Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you'll be responsible for leading, coordinating, and supervising the activities of our sales team to achieve our company's strategic objectives.About the Role:Lead and coordinate the activities of the sales team...
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Sales Unit Manager
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Sales Unit Manager
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Sales Unit Manager
1 month ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...
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Sales Unit Manager
1 month ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...
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Sales Unit Manager
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Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...
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Sales Unit Manager
2 weeks ago
Sherbrooke, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled and experienced Sales Unit Manager to join our team in Sherbrooke. As a key member of our sales team, you will be responsible for leading, coordinating, and supervising the activities of the team to achieve strategic objectives.Key ResponsibilitiesLead and coordinate team activities to optimize resource...