Sales Unit Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced Sales Unit Manager to join our team at Intact Financial Corporation. As a Sales Unit Manager, you will be responsible for leading and coordinating the activities of our sales team, ensuring the optimal use of resources in accordance with our company's strategic objectives.
Key Responsibilities
- Lead and coordinate the activities of the sales team, including planning, monitoring, and supervising the team's performance.
- Manage the performance of team members, ensuring continuous training and compliance with customer experience standards.
- Manage the quality of sales service, ensuring cost and productivity control according to our company's objectives.
- Ensure the quality of service offered to customers by regularly supervising team members according to standards.
- Identify issues, propose solutions, and recommend improvements on the quality of the service offered, the operations of the sales centre, or the risk management in order to achieve our company's objectives.
- Participate in projects, committees, and task forces to assist in the implementation of action plans.
Requirements
- 3+ years of leadership experience in a sales environment.
- Bilingual (French and English) - Ability to interact with an English-speaking clientele and colleagues across the country.
- Accident & Sickness and/or General Insurance License (an asset).
- Knowledge of sales products and systems.
- Proven experience driving high levels of employee engagement through execution of personal action plans, team engagement, and involvement.
- Experience in monitoring, reporting, and delivering key performance metrics.
- Be a positive, inspiring, and present leader on the floor.
- Provide structure and display strong time management skills.
- A proven change agent.
- Excellent communication and listening skills.
- Ability to analyze and interpret results.
What We Offer
- A financial rewards program that recognizes your success.
- An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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