Tenant Services Coordinator

5 days ago

Markham, Ontario, Canada BGIS Full time
About the Role

At BGIS, we are seeking a highly skilled Tenant Services Coordinator to join our team. As a key member of our facilities management team, you will be responsible for coordinating the delivery of small-scale maintenance projects, workspace changes, design services, and office services to our clients.

Key Responsibilities
  • Receive, process, and validate service requests from clients and maintain accurate tracking records.
  • Coordinate the delivery of tenant services, including maintenance projects, workspace changes, and design services, to ensure timely and efficient completion.
  • Provide support to Facility Managers in the delivery of small-scale tenant service projects, including determining skills required, selecting contractors, monitoring performance, and assigning work.
  • Review contract work, report discrepancies to Facility Managers, and request Purchase Orders as necessary.
  • Ensure effective communication with clients, contractors, and internal stakeholders to deliver high-quality tenant services.
Requirements
  • High school completion plus specialized technical or business course.
  • More than one year up to three years of job-related experience.
  • Superior client management and customer service skills.
  • Effective interpersonal skills, with an emphasis on communication (verbal/written).
  • Knowledge of project delivery and tendering processes.
  • General knowledge of commercial building systems and/or construction.
  • Strong organizational, coordination, and documentation skills with the ability to multitask.
  • Ability to work independently and interpret contracts as required.
About BGIS

At BGIS, we believe that diversity and inclusion are key business drivers. We are committed to maintaining a barrier-free recruitment process and promoting equal employment opportunities for individuals of all backgrounds. If you require accommodation during the recruitment process, please contact us at askHR.

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