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As a Client Engagement Associate at LotusFlare, you will play a key role in delivering high-quality projects and building strong relationships with our clients. Your responsibilities will include overseeing customer relationships, guiding project executions, and collaborating with cross-functional teams to achieve project goals.
Key Responsibilities- Assess business needs, gather requirements, and analyze data to inform project decisions.
- Collaborate with stakeholders and development teams to elicit and document business requirements.
- Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of project objectives.
- Document and present findings and recommendations to management.
- Work with business and delivery teams to ensure well-written requirements that align with project objectives.
- Create and maintain requirements specification documents, use cases, and process models.
- Help stakeholders prioritize and manage changing requirements.
- Manage testing, production releases, and project handover to customer support and operational teams.
- Support project management activities, ensuring issues are documented and addressed.
- Bachelor's degree from a top-tier university; advanced degree or MBA is preferred.
- 3+ years of experience in management consulting, business analysis, enterprise software, or startups.
- Deep expertise in industries such as mobile and fixed telecommunications, media, and technology.
- Functional knowledge, including strategy, project management, and product management.
- Exceptional analytical and quantitative problem-solving skills.
- Initiative taker, eager to break new ground and create opportunities for others.
- Comfort and experience with cross-organizational communication.
- Competitive salary package.
- Paid lunch.
- Yearly bonus.
- Training and workshops.
- Flexible working hours.