Customer Claims Support Specialist
3 weeks ago
Overview of the Role of a Claims Support Specialist at Northbridge Financial
As a Claims Support Specialist, you will be the first point of contact for all incoming inquiries, responsible for initiating new claims. Your role will involve delivering timely technical assistance to our Claims Adjusters via telephone, while ensuring data integrity and maintaining service standards within the department. During your time in the phone queue, you will provide outstanding customer service, making sure that every interaction leaves a positive impression.
What We Seek in Candidates
Ideal candidates will excel in:
Delivering exceptional Customer Service Managing a high volume of requests efficiently Collaborating with various departments to facilitate accurate and swift information exchangeRequired Qualifications:
Completion of Post-Secondary education (College or University) A minimum of 2 years experience in front-line Customer Service Strong communication abilities Proficiency in Microsoft Office Suite A collaborative team-oriented approachOur Commitment to You:
Flexible hybrid work model, allowing you to balance office and remote work seamlessly. Competitive salary structure along with financial wellness support through employee share purchase plans, pension schemes, RRSP options, and staff insurance discounts. Comprehensive health benefits from day one, including wellness programs, early leave days, and recognition initiatives. Opportunities for professional growth through educational assistance, internal mobility, and mentorship programs. Community engagement initiatives, including donation matching and team volunteer opportunities.About Northbridge Financial:
Northbridge Financial is a proud Canadian company, wholly owned by Fairfax Financial. We operate under the Northbridge Insurance, Federated Insurance, and TruShield Insurance brands, establishing ourselves as a leading provider in the commercial property and casualty insurance sector. Our team is dedicated to understanding and addressing the needs of our clients, striving to create a safer and brighter future for Canadian businesses. We are a passionate organization that prioritizes people.
At Northbridge Financial, we celebrate diversity and are committed to fostering an inclusive workplace. We welcome individuals from all backgrounds and are eager to accommodate any needs during the selection process.
-
Customer Claims Support Specialist
3 weeks ago
Toronto, Ontario, Canada Northbridge Financial Corporation Full timeOverview of the Role: Claims Assistance Representative at Northbridge Financial As a Claims Assistance Representative, you will be the first point of contact for incoming inquiries and will initiate new claims processes. Your role is crucial in delivering timely technical support to our Claims Adjusters via telephone, while ensuring high standards of...
-
Customer Claims Support Specialist
3 weeks ago
Toronto, Ontario, Canada Northbridge Financial Corporation Full timeOverview of the Role of a Claims Assistance Representative at Northbridge Financial As a Claims Assistance Representative, you will be at the forefront of our operations, managing incoming inquiries and initiating new claims. Your primary responsibility will be to deliver timely technical support to our Claims Adjusters via telephone, while ensuring...
-
Claims Specialist
2 days ago
Toronto, Ontario, Canada Zurich Insurance Company Ltd. Full timeClaims Specialist I Zurich Canada is seeking a highly motivated and detail-oriented Claims Specialist I to join our team. As a Claims Specialist I, you will play a critical role in handling bodily injury and property damage claims for commercial lines insureds of low to moderate exposure and complexity. Key Responsibilities Document claims files by...
-
Claims Specialist
3 weeks ago
Toronto, Ontario, Canada Metro Full timePosition Title: Claims Specialist Requisition ID: 39073 Career Group: Administrative Division Department: Human Resources Work Location: Metro Overview: The Claims Specialist plays a crucial role in the management and processing of claims within the organization. This position is essential for ensuring that all claims are handled efficiently and effectively,...
-
Claims Specialist, Auto
3 weeks ago
Toronto, Ontario, Canada Intact Full timeAbout the Role:We are seeking a skilled Claims Specialist in the field of Auto to join our expanding team. As a Claims Specialist, you will be tasked with providing expert advice to a team of claims professionals on complex personal and commercial auto claims. You will also be responsible for managing sensitive escalations and complaints, offering coaching...
-
Customer Service and Claims Specialist
2 weeks ago
Toronto, Ontario, Canada MT Talent Full timeAbout MT Talent MT Talent is a leading talent acquisition firm specializing in connecting top-tier professionals with exciting opportunities across diverse industries. Bilingual Payment and Claims Representative We are currently seeking a highly motivated and detail-oriented Bilingual Payment and Claims Representative to join our growing team. In this...
-
Senior Claims Specialist
10 hours ago
Toronto, Ontario, Canada AXA Group Full timeAbout the RoleWe are seeking a highly skilled Senior Claims Specialist to join our team at AXA Group. As a key member of our Claims team, you will play a critical role in handling complex claims and providing exceptional service to our clients.Key ResponsibilitiesManage and resolve complex claims in a timely and efficient mannerCollaborate with internal...
-
Compensation Claims Specialist
2 weeks ago
Toronto, Ontario, Canada Alight Full timeAlight is seeking a dedicated Compensation Claims Specialist to join our team! In this role, you will play a vital part in managing workplace injury claims and ensuring smooth resolution processes. You'll be responsible for collaborating with various stakeholders, including provincial Workers' Compensation Boards, to facilitate timely decisions and support...
-
Casualty Claims Specialist
3 weeks ago
Toronto, Ontario, Canada Wawanesa Insurance Full timeJob Overview The Casualty Claims Specialist at Wawanesa Insurance plays a vital role in achieving our mission of providing an outstanding and uniform claims experience. This position involves thorough and equitable investigation, assessment, negotiation, and resolution of moderate to high complexity casualty claims. The specialist is tasked with...
-
Claims Management Specialist
3 weeks ago
Toronto, Ontario, Canada Canada Life Full timeJob OverviewWe are currently in search of a Claims Management Specialist to enhance our team.If you value a workplace where integrity, collaboration, excellence, and ongoing improvement are fundamental to your daily operations, you have found the right opportunity. We emphasize teamwork, knowledge sharing, and mentorship to effectively serve our clients.The...
-
Claims Technical Specialist, Property
3 days ago
Toronto, Ontario, Canada Northbridge Financial Corporation Full timeAbout the Role:We are seeking a highly skilled Claims Technical Specialist, Property to join our dynamic team at Northbridge Financial Corporation. As a Claims Technical Specialist, Property, you will be responsible for providing efficient and prompt onsite or in the field investigation, evaluation, negotiation, and settlement of substantial and complex...
-
Claims Technical Specialist, Property
4 days ago
Toronto, Ontario, Canada Northbridge Financial Corporation Full timeAbout the Role:We are seeking a highly skilled Claims Technical Specialist, Property to join our dynamic team at Northbridge Financial Corporation. As a Claims Technical Specialist, Property, you will be responsible for providing efficient and prompt onsite or in the field investigation, evaluation, negotiation, and settlement of substantial and complex...
-
Senior Claims Specialist
3 days ago
Toronto, Ontario, Canada Zurich Insurance Company Full timeAbout the RoleZurich Insurance Company is seeking a highly skilled and experienced Senior Claims Specialist to join our team. As a Senior Claims Specialist, you will play a critical role in handling single and multi-party commercial lines claims of low to moderate exposure and complexity.Key ResponsibilitiesDocument claims files by accurately capturing and...
-
Senior Claims Specialist
4 days ago
Toronto, Ontario, Canada Zurich Insurance Company Full timeAbout the RoleZurich Insurance Company is seeking a highly skilled and experienced Senior Claims Specialist to join our team. As a Senior Claims Specialist, you will play a critical role in handling single and multi-party commercial lines claims of low to moderate exposure and complexity.Key ResponsibilitiesDocument claims files by accurately capturing and...
-
Casualty Claims Specialist
3 weeks ago
Toronto, Ontario, Canada Wawanesa Insurance Full timeJob Overview The Casualty Claims Specialist plays a vital role in achieving Wawanesa's mission of providing an outstanding and consistent claims experience. This position involves thorough investigation, assessment, negotiation, and resolution of moderate to high complexity casualty claims. The specialist is tasked with interpreting and clarifying policy...
-
Claims Support Specialist II
3 weeks ago
Toronto, Ontario, Canada Intact Financial Corporation Full timeAt Intact Financial Corporation, our team members are central to our mission: assisting individuals, businesses, and communities to thrive during prosperous times and to remain resilient during challenges. By joining us, you will contribute to this mission alongside a dedicated group of professionals. We encourage you to pursue personal and professional...
-
Claims Specialist
4 days ago
Toronto, Ontario, Canada AXIS Capital Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team at AXIS Capital. As a Claims Specialist, you will play a critical role in managing and resolving complex insurance claims, ensuring that our clients receive the best possible service and outcomes.Key ResponsibilitiesAnalyze liability and damages issues in...
-
Claims Specialist
3 days ago
Toronto, Ontario, Canada AXIS Capital Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team at AXIS Capital. As a Claims Specialist, you will play a critical role in managing and resolving complex insurance claims, ensuring that our clients receive the best possible service and outcomes.Key ResponsibilitiesAnalyze liability and damages issues in...
-
Casualty Claims Specialist
3 weeks ago
Toronto, Ontario, Canada Wawanesa Insurance Full timeJob Overview The Casualty Claims Specialist at Wawanesa Insurance plays a vital role in achieving our commitment to providing an outstanding and consistent claims experience. This position involves thorough investigation, assessment, negotiation, and resolution of moderate to high complexity casualty claims. The specialist is responsible for interpreting...
-
Claims Management Specialist
3 weeks ago
Toronto, Ontario, Canada IIQAF Full timePosition Overview: As a Claims Management Specialist at IIQAF, you will take charge of supervising and administering warranty claims within our organization. Your role is pivotal in ensuring that warranty claims are handled with precision and efficiency, all while upholding exceptional customer satisfaction standards. Key Responsibilities:Assess and...