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Shift Manager
2 months ago
About the Role
We are a leading fast-food restaurant chain with a strong presence in Canada, serving over 2.5 million customers daily across 1,400 locations. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted brand.
Key Responsibilities
- Inspire and lead a team of managers and crew members to deliver exceptional customer experiences and drive sales growth.
- Maintain a safe, secure, and sanitary environment for customers, employees, and the community.
- Develop and implement strategies to improve operational efficiency, customer satisfaction, and employee engagement.
- Participate in local events and initiatives that positively impact the community and promote the brand.
- Uphold our high standards of cleanliness and quality to ensure a positive customer experience.
- Build and maintain relationships with customers, employees, and stakeholders to drive business growth and profitability.
Requirements
- Previous experience in food service or retail management, preferably in a fast-paced environment.
- Strong leadership and communication skills, with the ability to inspire and motivate a team.
- Excellent problem-solving and analytical skills, with the ability to assess and resolve complex issues.
- A customer-centric approach, with a focus on delivering exceptional experiences and driving sales growth.
- Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
About Us
McDonald's Canada is a proud member of the global McDonald's family, with a rich history dating back to 1954. We are committed to diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees and customers.