Spa Receptionist

Work Term: Permanent
- Work Language: English
- Hours: 1 to 80 hours bi-weekly
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Experience an asset
- Arts, entertainment, and media management, general
- Hospitality administration/management, general
**Work site environment**:

- Clean
**Work setting**:

- Spa
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Relay service to persons with disabilities
- Provide customer service
- Perform front desk duties
- Receive and log complaints
- Greet customers
- Light cleaning duties
**Computer and technology knowledge**:

- Word processing software
- MS Office
- Social Media
- MS Excel
- MS Outlook
- MS Windows
**Area of work experience**:

- Sales and marketing promotions
**Transportation/travel information**:

- Own transportation
- Public transportation is available
**Work conditions and physical capabilities**:

- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
- What is the highest level of study you have completed?
- What is your current field of study?
**Financial benefits**:

- Gratuities
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- Other benefits
- Parking available