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Catering Product Manager

2 months ago

Dorval, Quebec, Canada Air Canada Full time
About the Role

We are seeking a highly skilled Catering Product Manager to join our team at Air Canada. As a key member of our catering team, you will be responsible for managing the day-to-day commissary product portfolio, including planning and communication of inflight requirements.

Key Responsibilities
  • Manage the commissary product portfolio, including the planning and communication of inflight requirements
  • Participate in the development of new products to ensure deliverables are met, including safety, operational, financial and commercial aspects
  • Support and facilitate the implementation of new product initiatives
  • Produce cost analysis for the overall commissary product budget (approximately $90 million annually) and associated initiatives
  • Manage the commissary unit cost sheets and mitigate any billing issues
  • Support the commissary product tender process for the catering team, including specification requirements, vendor and product review and selection, AFC preparation review and presentation as required
  • Manage the communication process for new products initiatives with suppliers, AC Business units such as Supply Chain, Billing, Product Design teams
  • Manage supplier day-to-day contractual requirements related to product scope
  • Source products outside contractual scope and research alternative options
  • Manage the printed and digital menu programs; volume forecasting, shipment tracking and communication, ordering process with vendor, change process
  • Support the Supply Chain team and collaborate to develop consistencies and efficiencies within the products
  • Manage day-to-day product issues and queries and provide resolution feedback
  • Monitor new product implementation and initiate adjustments and correction action plan as required
Requirements
  • University degree preferred (marketing/hospitality/culinary)
  • Analytical and organizational skills with an aptitude to prioritize multiple tasks and responsibilities within tight deadlines
  • Experience in airline catering & vendor management an asset
  • Must be proficient in Microsoft Office applications
  • Proven ability to work well under pressure and with minimal supervision
  • Sense of initiative, self-discipline, proactive thinking and problem solving
  • Strong interpersonal and communication skills
  • High degree of adaptability and flexibility
  • Ability to work flexible hours, as required
  • Bilingual preferred - English and French
Conditions of Employment
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.