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Customer Experience Specialist
1 month ago
We are seeking a highly skilled Customer Experience Representative to join our team at Air Liquide. As the first point of contact for customers, you will be responsible for providing exceptional service and support through phone, email, and EDI systems.
Key Responsibilities- Provide timely and effective responses to customer inquiries related to welding needs.
- Utilize strong administrative and communication skills to manage customer interactions in a fast-paced environment.
- Prioritize and manage time effectively to meet customer needs and deadlines.
- Collaborate with internal teams to resolve customer issues and improve overall customer experience.
- Previous experience in an industrial setting, preferably in welding.
- Proficient in computer systems, with strong working knowledge of Oracle, Salesforce, and Google.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
- Ability to work in a team environment and contribute to a positive and inclusive workplace culture.
Air Liquide is a world leader in gases, technologies, and services for Industry and Health. We are committed to building a diverse and inclusive workplace that values the contributions of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
