Customer Experience Specialist

2 months ago


Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000
Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Burlington, Canada.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.
  • Offer product and service information, addressing customer inquiries and concerns.
  • Collaborate with team members to improve service processes and enhance customer satisfaction.
  • Document customer interactions and feedback to inform service improvements.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance-based bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement and professional growth.
  • Supportive work environment with a focus on teamwork and collaboration.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this position.



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