Customer Experience Associate

4 weeks ago


Burlington, Ontario, Canada Scotiabank Full time

Requisition ID: 209879

At Scotiabank, we're committed to delivering exceptional customer experiences. As a Customer Experience Associate, you'll be the face of our branches, connecting with customers in a relatable way.

Key responsibilities include:

  • Discovering customer needs and listening to understand their requests
  • Processing day-to-day transactions
  • Nurturing long-standing relationships
  • Contributing to branch targets by identifying and fulfilling simple sales opportunities
  • Sharing knowledge and introducing clients to mobile banking applications

Requirements:

  • Proven customer service skills
  • Ability to work in a flexible schedule
  • Comfortable in simple sales situations
  • Strong technical skills and ability to promote digital banking options

What's in it for you?

  • A rewarding career path with opportunities for professional development
  • Internal training to support your growth and development
  • A competitive compensation and benefits package

At Scotiabank, we value diversity and inclusion, and are committed to creating an accessible environment for everyone. If you require accommodation during the recruitment process, please let us know.



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