Customer Experience Manager
1 month ago
At Laura Canada, we are seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving sales growth, and leading a team of customer-facing representatives.
Key Responsibilities:- Develop and implement customer experience strategies to drive sales growth and customer satisfaction.
- Lead a team of customer-facing representatives, providing coaching, guidance, and feedback to ensure exceptional customer experiences.
- Collaborate with cross-functional teams to ensure seamless customer experiences across all touchpoints.
- Monitor and analyze customer feedback, identifying areas for improvement and implementing changes to enhance customer satisfaction.
- Develop and maintain relationships with key stakeholders, including customers, vendors, and internal teams.
- Minimum 2 years of experience in a customer-facing role, preferably in a leadership position.
- Proven track record of delivering exceptional customer experiences and driving sales growth.
- Strong leadership and coaching skills, with the ability to motivate and develop a team of customer-facing representatives.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, vendors, and internal teams.
- Ability to analyze data and make informed decisions to drive business results.
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Customer Experience Manager
3 weeks ago
Langley, Canada Laura Canada Full timeCustomer Experience LeadAt Laura Canada, we're seeking a Customer Experience Lead to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences and driving business results.Key Responsibilities:Customer Service: Provide outstanding customer service, ensuring a positive experience for every...
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Customer Experience Manager
3 weeks ago
Langley, Canada Laura Canada Full timeCustomer Experience LeadAt Laura Canada, we're seeking a Customer Experience Lead to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences and driving business results.Key Responsibilities:Customer Service: Provide outstanding customer service, ensuring a positive experience for every...
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Customer Experience Manager
4 weeks ago
Langley, Canada Laura Canada Full timeAbout Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...
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Customer Experience Manager
1 month ago
Langley, Canada Laura Canada Full timeAbout Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...
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Customer Experience Manager
1 month ago
Langley, Canada Laura Canada Full timeAbout Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...
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Customer Experience Manager
3 weeks ago
Langley, Canada Laura Canada Full timeCompany OverviewLaura Canada is a leading women's fashion retailer with a strong commitment to delivering exceptional customer experiences. As a Customer Experience Lead, you will play a key role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.Key ResponsibilitiesLead by example, providing exceptional...
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Customer Experience Manager
1 week ago
Langley, Canada Laura Canada Full timeAbout This RoleWe are seeking a seasoned Customer Experience Lead to join our team at Laura Canada. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and fostering a positive work environment.Key ResponsibilitiesDevelop and implement customer service strategies to drive...
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Customer Experience Manager
2 weeks ago
Langley, Canada Laura Canada Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesProvide coaching and guidance to sales associates to ensure they are...
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Customer Experience Lead
3 weeks ago
Langley, Canada Laura Canada Full timeJob Description: Lead a team of Sales Associates in a fast-paced retail environment, driving sales, customer satisfaction, and store performance.Customer ServiceCoach team members to deliver exceptional customer experiences and maintain high standards of product knowledge.Model customer service excellence and promote Laura Canada's customer service...
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Customer Experience Associate
5 months ago
Langley, Canada TD Bank Full time**Work Location**: Langley, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
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Customer Experience Lead
3 weeks ago
Langley, Canada Laura Canada Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesProvide outstanding customer service and support to our customers,...
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Customer Experience Associate
5 months ago
Langley, Canada TD Bank Full timeWork Location: Langley, British Columbia, Canada Hours: 18.75 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
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Customer Experience Lead
3 weeks ago
Langley, Canada Laura Canada Full timeCompany OverviewLaura Canada is a leading family-owned retailer with two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market, and distribute quality apparel across Canada. Our team of over 2,000 dedicated employees operates more than 140 locations and two online stores, driven by our commitment to...
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Customer Experience Associate
5 months ago
Langley, Canada TD Bank Full time**Customer Experience Associate**: - 415444BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 19711 Willowbrook Drive **Employment Type** - Regular **City** - Langley **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
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Customer Experience Lead
2 weeks ago
Langley, Canada Laura Canada Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesLead by example and provide coaching and guidance to sales...
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Customer Experience Assistant
5 months ago
Langley, Canada Phantom Screens Full time**At Phantom, making life better is our mission**: for our customers and our employees. We’re driven by our vision and values - it’s what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the...
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Customer Experience Advisor
6 days ago
Langley, Canada The Toronto-Dominion Bank (Canada) Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and concernsAssist customers with a range of banking...
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Customer Experience Ambassador
6 hours ago
Langley, Canada Indigo Books & Music Full timeAbout the RoleWe are seeking a talented Customer Experience Ambassador to join our team at Indigo.This role is perfect for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our customers.Duties and Responsibilities:- Create a warm and welcoming environment in our stores- Add joy to our customers'...
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Customer Experience Ambassador
3 weeks ago
Langley, Canada Indigo Books & Music Full timeAbout UsAt Indigo Books & Music, we're dedicated to creating exceptional experiences for our customers and employees alike. We're a dynamic and enriching culture that values diversity, inclusion, and creativity.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Experience Representative. As a...
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Customer Experience Ambassador
3 weeks ago
Langley, Canada Indigo Books & Music Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. In this role, you will be responsible for creating a warm and welcoming environment in our stores, adding joy to our customers' lives, and leveraging our product to tell stories.Key Responsibilities:Develop and maintain a...