Customer Experience Lead

2 weeks ago


Langley, Canada Laura Canada Full time

Job Summary

We are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities

  • Lead by example and provide coaching and guidance to sales associates to ensure they meet high standards of customer service and product knowledge.
  • Build and maintain strong relationships with customers to drive loyalty and repeat business.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with store managers to achieve sales targets and improve store performance.
  • Provide feedback and coaching to sales associates to improve their performance and achieve their full potential.

Requirements

  • Minimum 1 year experience in a retail leadership role.
  • Proven track record of delivering exceptional customer service and driving sales growth.
  • Strong leadership and coaching skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to help you succeed in your role.

How to Apply

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Langley, Canada Laura Canada Full time

    Job Description: Lead a team of Sales Associates in a fast-paced retail environment, driving sales, customer satisfaction, and store performance.Customer ServiceCoach team members to deliver exceptional customer experiences and maintain high standards of product knowledge.Model customer service excellence and promote Laura Canada's customer service...


  • Langley, Canada Laura Canada Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in our stores.Key ResponsibilitiesProvide outstanding customer service and support to our customers,...


  • Langley, Canada Laura Canada Full time

    Company OverviewLaura Canada is a leading family-owned retailer with two iconic women's fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market, and distribute quality apparel across Canada. Our team of over 2,000 dedicated employees operates more than 140 locations and two online stores, driven by our commitment to...


  • Langley, Canada Laura Canada Full time

    Job DescriptionAt Laura Canada, we are seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving sales growth, and leading a team of customer-facing representatives.Key...


  • Langley, Canada Laura Canada Full time

    Job DescriptionAt Laura Canada, we are seeking a highly motivated and experienced Customer Experience Lead to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving sales growth, and leading a team of customer-facing representatives.Key...


  • Langley, Canada Laura Canada Full time

    Company OverviewLaura Canada is a leading women's fashion retailer with a strong commitment to delivering exceptional customer experiences. As a Customer Experience Lead, you will play a key role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.Key ResponsibilitiesLead by example, providing exceptional...


  • Langley, Canada Laura Canada Full time

    Customer Experience LeadAt Laura Canada, we're seeking a Customer Experience Lead to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences and driving business results.Key Responsibilities:Customer Service: Provide outstanding customer service, ensuring a positive experience for every...


  • Langley, Canada Laura Canada Full time

    Customer Experience LeadAt Laura Canada, we're seeking a Customer Experience Lead to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences and driving business results.Key Responsibilities:Customer Service: Provide outstanding customer service, ensuring a positive experience for every...


  • Langley, Canada Laura Canada Full time

    About Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...


  • Langley, Canada Laura Canada Full time

    About Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...


  • Langley, Canada Laura Canada Full time

    About Laura CanadaLaura Canada is a leading women's fashion apparel retailer with a strong commitment to delivering outstanding customer experiences. As a family-owned business, we value our team members and strive to create a positive work environment that fosters growth and development.Job SummaryWe are seeking a highly motivated and experienced Customer...


  • Langley, Canada Laura Canada Full time

    About This RoleWe are seeking a seasoned Customer Experience Lead to join our team at Laura Canada. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and fostering a positive work environment.Key ResponsibilitiesDevelop and implement customer service strategies to drive...


  • Langley, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Experience Associate to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and concernsAssist customers with a range of banking...


  • Langley, Canada Laura Canada Full time

    About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Laura Canada. As a key member of our retail leadership team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.Key ResponsibilitiesProvide coaching and guidance to sales associates to ensure they are...


  • Langley, Canada TD Bank Full time

    **Work Location**: Langley, British Columbia, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Langley, Canada Laura Canada Full time

    Company Description Laura Canada is an iconic and innovative family-owned retailer housing two leading women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and distribute quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 locations and two...


  • Langley, Canada TD Bank Full time

    Work Location: Langley, British Columbia, Canada Hours: 18.75 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...


  • Langley, Canada TD Bank Full time

    **Customer Experience Associate**: - 415444BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 19711 Willowbrook Drive **Employment Type** - Regular **City** - Langley **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...


  • Langley, Canada Phantom Screens Full time

    **At Phantom, making life better is our mission**: for our customers and our employees. We’re driven by our vision and values - it’s what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the...


  • Langley, Canada Indigo Books & Music Full time

    About the RoleWe are seeking a talented Customer Experience Ambassador to join our team at Indigo.This role is perfect for someone who is passionate about delivering exceptional customer service and creating memorable experiences for our customers.Duties and Responsibilities:- Create a warm and welcoming environment in our stores- Add joy to our customers'...