Senior Community Engagement and Communication Specialist
7 days ago
AECOM is seeking a highly skilled Senior Community Engagement and Communication Specialist to join our team. As a key member of our Community Engagement and Communication Team, you will play a critical role in driving forward our ambitious plans to enhance our service offering through your work with a close-knit team of engineering specialists, professionals, and technical staff.
Key Responsibilities- Develop and Implement Communication Plans: Work with multi-disciplinary teams and project managers to strategically develop communication and stakeholder engagement plans and activities on behalf of our clients and track and report on the results of engagement.
- Support Project Management: Support the management of project budgets and schedules, internal and external document control, resourcing, and project records.
- Coordinate Stakeholder Engagement: Efficiently coordinate internal stakeholders and multi-disciplinary team activities to improve cooperation, minimize conflict, and ensure successful project delivery.
- Lead Community Engagement Activities: Lead community engagement and communication activities and tactics, including in-person and virtual workshops, construction liaison committees, working groups, community meetings, and public open houses.
- Develop Communication Materials: Create communication materials, including key messages, FAQs, presentations, notices, advertisements, and discussion guides.
- Manage Stakeholder Issues: Manage and effectively respond to issues and concerns raised by stakeholders and community members.
- Coordinate Deliverables: Coordinate the exceptional execution of deliverables and tasks, including delegating work to and mentoring intermediate and junior staff.
- Education and Experience: A degree or professional designation is preferred (such as communication, environmental planning), although proven practical experience is essential. 10+ years working in a similar role in the public or private sectors.
- Professional Writing Experience: 10+ years professional writing experience, including plain language, AODA, web-content, internal and external communications.
- Analytical and Interpersonal Skills: Strong analytical, planning, organizational, problem-solving, and time management skills. Excellent interpersonal communication skills; this role requires continuous interaction with team leaders, client management, and the public.
- Additional Requirements: A valid driver's license and access to transportation. Ability to work flexible hours, including evenings and remotely if required.
- Advanced Experience: 12+ years of relevant experience.
- Bilingualism: Bilingual in English and French would be an asset.
- Government Relations Experience: Experience with government relations, media relations, public relations, stakeholder analysis, and facilitation.
- Project Coordination Experience: Strong knowledge of project coordination/management concepts and processes.
- Professional Accreditations: Membership in or accreditation from IAP2, CPRS, IABC, IAF.
- Regulatory Knowledge: Knowledge of the Canadian regulatory and policy context, Federal and Provincial Impact Assessment processes - including leading practice in communication and engagement and/or Indigenous engagement and participation.
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