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    Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time

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    Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time

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  • Spa Receptionist

    2 weeks ago

    Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a positive and welcoming environment for our clients.Key...

Spa Receptionist

2 months ago

Vaughan, Ontario, Canada Hand and Stone Massage and Facial Spa Full time
Job Summary

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Hand and Stone Massage and Facial Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities
  • Customer Service: Greet clients and provide a warm welcome, ensuring a positive first impression of our spa.
  • Appointment Management: Schedule and confirm appointments, manage client records, and maintain accurate waitlists.
  • Front Desk Operations: Handle client inquiries, respond to phone calls, and provide information about our services and promotions.
  • Administrative Tasks: Process payments, manage cash handling, and maintain a clean and organized front desk area.
  • Team Collaboration: Work closely with our spa team to ensure seamless communication and a high level of customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years to less than 3 years of experience in a customer-facing role, preferably in a spa or wellness environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer skills.
Work Environment

Our spa is located in an urban area, and we offer a dynamic and supportive work environment. As a Spa Receptionist, you will have the opportunity to work with a diverse team and provide exceptional customer service to our clients.