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Customer Service Representative
2 months ago
Municipal Group of Companies, a leading provider of waste management services, is seeking a highly skilled and detail-oriented Dispatcher/Administrator to join our team based in Truro, Nova Scotia.
Key Responsibilities:
- Represent the company with exceptional customer service skills, demonstrating superior judgment and professionalism.
- Manage customer orders, dispatching drivers to calls as needed, utilizing customer needs and driver locations.
- Coordinate with drivers for deliveries and services, ensuring timely and efficient execution.
- Resolve potential delivery and pick-up issues before they impact service quality.
- Organize and maintain office files and supplies, ensuring a clutter-free and efficient workspace.
- Perform other duties as assigned by management.
Required Skills and Qualifications:
- Experience with Microsoft Office Suites is preferred.
- Strong interpersonal and communication skills, with the ability to work effectively in a fast-paced team environment.
- High attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Reliable transportation to and from work is required for this position.
