Restaurant Operations Manager
4 days ago
We are a dynamic and growing restaurant company seeking a highly skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Budget Analysis and Management
Analyze financial data to identify areas for cost reduction and implement strategies to boost profitability.
Staff Performance MonitoringRegularly assess staff performance, providing constructive feedback and coaching to ensure high standards are met.
Daily Operations PlanningDevelop and implement operational plans to ensure seamless execution of daily tasks, including menu planning, inventory management, and supply chain logistics.
Staff Recruitment and SchedulingRecruit, train, and schedule staff to meet business needs, ensuring adequate coverage and minimizing labor costs.
Customer Service and RelationsEnsure exceptional customer service by addressing complaints, resolving issues, and providing a positive dining experience.
Health and Safety ComplianceEnsure adherence to health and safety regulations, maintaining a clean and safe environment for customers and staff.
Supplier NegotiationsNegotiate with suppliers to secure the best possible prices for food, beverages, and other essential supplies.
Team LeadershipLead and motivate a high-performing team, fostering a positive and inclusive work environment.
Personal Qualities and Skills- Accuracy and Attention to Detail
Maintain high standards of accuracy and attention to detail in all aspects of restaurant operations.
Client Focus and Service OrientationProvide exceptional customer service, ensuring a positive experience for every guest.
Dependability and ReliabilityBe dependable and reliable, consistently meeting deadlines and commitments.
Efficient Interpersonal SkillsDevelop and maintain strong relationships with staff, suppliers, and customers, fostering a collaborative and supportive environment.
Flexibility and AdaptabilityBe flexible and adaptable, responding to changing business needs and priorities.
Organizational and Time Management SkillsEffectively manage time and prioritize tasks to meet deadlines and achieve business objectives.
Reliability and TeamworkWork collaboratively as part of a high-performing team, supporting colleagues and contributing to a positive work environment.
Ability to MultitaskEffectively manage multiple tasks and priorities, ensuring seamless execution of daily operations.
Requirements- Education
College or CEGEP diploma in a related field, such as hospitality or business administration.
ExperienceAt least 1 year of experience in a restaurant management role, with a proven track record of success.
LanguageFluency in English, with excellent communication and interpersonal skills.
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