Product Specialist
2 months ago
Overview
Syneos Health is seeking a highly motivated and experienced Product Specialist to support the launch of our new product, Quviviq, across Canada in the insomnia market. As a key member of our commercial team, you will be responsible for bringing about understanding of the role of the product and its data in helping patients with insomnia by calling on GP/FM and specialists (primarily psychiatry).
Key Responsibilities:
- Develop a comprehensive and effective integrated cross-functional territory business plan aimed at achieving and exceeding annual goals established by commercial leadership.
- Understand how to leverage systems and omni-channel options to apply the full suite of Syneos capabilities to personalize and engage with customers in both face-to-face and virtual environments enabling excellent customer experience and customers' confidence to prescribe medications for appropriate patients.
- Develop strong customer relationships and create value for the HCP practice by better understanding the patient journey and customer's needs.
- Within the organization, be an advocate for insomnia patients and effectively communicate the priorities and solutions needed for the organization to invest in.
- Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, and guidelines.
- Coordinate other learning activities within the territory based on HCP needs and ensuring timely follow-up on attendees to gather feedback.
- Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
- Communicate territory activity in an accurate and timely manner as directed by management.
- Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internal departments about changing environment and results.
- Successfully complete all training classes.
- Manage efforts within assigned promotional budget.
- Attend medical congresses and society meetings as needed.
- Proficient in both virtual and live customer engagements.
- Minimal overnight travel as indicated by the needs of the business.
Requirements:
- Bachelor's Degree from an accredited institution required. Preferred degree in Science or Business.
- Strong ability to identify and understand the patient journey and HCP adoption journey.
- Minimum 2+ years life science sales experience.
- Experience in psych / CNS / Sleep Disorders is an asset.
- Experience in sales / education discussions with specialists preferred.
- Recent experience with product launches preferred.
- Strong track record of sales success.
- Strong digital marketing aptitude.
- Strong interpersonal, presentation, and communication skills.
- Ability to work effectively and collaborate within cross-functional teams, utilizing differential resources to achieve business goals.
- Strong drive for superior results.
- Strong analytical skills.
- Experience using omni-channel tools in moving HCP perceptions and attitudes.
- Local and national travel required for this position.
- Full COVID-19 vaccination is required for this position.
- Valid Drivers License.
- Must be able to perform all responsibilities of the position.
Competencies:
- Accountability
- Drive for Results
- Teamwork & Collaboration
- Adaptability
- Business Acumen
- Science mindset
- Technology adaptive
- Innovation
- Optimistic
Why Syneos Health?
Syneos Health is a global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. We are committed to building a diverse, inclusive, and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Benefits:
Syneos Health offers a competitive compensation package, health benefits, company match 401k, flexible paid time off (PTO) and sick time. We comply with all applicable federal, state, and municipal paid sick time requirements.
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