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Customer Service Representative

1 month ago

Oakville, Ontario, Canada Savers Value Village Full time
About Us

Savers / Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and other Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Process customer transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other Team Members to achieve sales goals and provide excellent customer service.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
What We Offer
  • Comprehensive onboarding and training from day one.
  • In-house expertise and robust training programs to develop your skills and knowledge.
  • Competitive compensation and benefits package, including comprehensive extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about providing exceptional customer service and working in a fast-paced retail environment, we encourage you to apply.