Residence Administrator

1 week ago

Waterloo, Ontario, Canada Wilfrid Laurier University Full time
Job Summary

The Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.

Key Responsibilities
  • Provide customer service to students, parents, and stakeholders via phone, email, and in-person interactions.
  • Manage the residence key inventory, including distribution and collection of keys, and processing key replacements and lock changes.
  • Assist with the administration of the Early Room Set-Up program, including preparation of daily room set-up schedules and tracking of completed student room set-ups.
  • Support the smooth operation of the residence student move-in process, including preparation of key envelopes and tracking of parking permit and residence linen pick-ups.
  • Process residence room switches and withdrawals, including notification to various stakeholders and updating of permissions for OneCard access to residence buildings.
  • Supervise two full-time seasonal student positions from May through August each year.
Requirements
  • Minimum high school diploma plus one (1) year post-secondary school and one (1) to two (2) years related experience.
  • Well-developed organizational and time management skills with proven ability to set priorities, meet deadlines, and handle multiple tasks.
  • Proven ability to work independently and with minimal supervision, and to take initiative.
  • Excellent interpersonal and communication skills, both written and verbal, with a proven ability to handle and de-escalate difficult situations with discretion, tact, and diplomacy.
  • Proven ability to supervise student staff and enhance their performance through mentorship and coaching.
  • Understanding of basic accounting, with demonstrated ability to accurately analyze and interpret debit and credit activity on accounts.
  • Willingness to work some evenings and weekends, as required.
Working Conditions

This is a full-time, continuing position. The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday. Flexibility in hours will be required, including evening and/or weekend work due to programming and events.

Equity and Diversity

Wilfrid Laurier University is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities.

  • Residence Administrator

    1 week ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Administrator

    1 week ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Administrator

    2 weeks ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Administrator

    2 weeks ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Administrator

    1 week ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryWilfrid Laurier University is seeking a highly organized and customer-focused Residence Administrator to join our team. As a key member of the Residence Office, you will be responsible for providing exceptional support to students, parents, and staff, ensuring a positive and inclusive living environment.Key ResponsibilitiesProvide front-line...

  • Residence Administrator

    2 weeks ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryWilfrid Laurier University is seeking a highly organized and customer-focused Residence Administrator to join our team. As a key member of the Residence Office, you will be responsible for providing exceptional support to students, parents, and staff, ensuring a positive and inclusive living environment.Key ResponsibilitiesProvide front-line...

  • Residence Administrator

    2 weeks ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Administrator

    2 weeks ago

    Waterloo, Ontario, Canada Wilfrid Laurier University Full time

    Job SummaryThe Residence Administrator is a key member of the Department of Residence team, responsible for providing exceptional customer service and administrative support to students, parents, and stakeholders. This role requires a high level of organizational skills, attention to detail, and ability to work independently with minimal supervision.Key...

  • Residence Facility Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Facility CoordinatorWe are seeking a highly organized and detail-oriented Residence Facility Coordinator to join our team at the University of Waterloo. This is a temporary, full-time position that will be responsible for coordinating and prioritizing the daily operation of a residence facility.Key Responsibilities:Provide initial...

  • Residence Facility Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Facility CoordinatorWe are seeking a highly organized and detail-oriented Residence Facility Coordinator to join our team at the University of Waterloo. This is a temporary, full-time position that will be responsible for coordinating and prioritizing the daily operation of a residence facility.Key Responsibilities:Provide initial...

  • Residence Life Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorJoin the University of Waterloo team as a Residence Life Coordinator and play a key role in shaping the student experience within our residence communities.Job SummaryThe Residence Life Coordinator is responsible for ensuring the effective delivery of the student experience within an assigned student residence(s). This...

  • Residence Life Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorJoin the University of Waterloo team as a Residence Life Coordinator and play a key role in shaping the student experience within our residence communities.Job SummaryThe Residence Life Coordinator is responsible for ensuring the effective delivery of the student experience within an assigned student residence(s). This...

  • Residence Life Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorJob Summary:The Residence Life Coordinator is a key member of the Residence Services team, responsible for ensuring the effective delivery of the student experience within assigned student residences. This role acts as an advisor and support to students living in residence, with a focus on their holistic development.Key...

  • Residence Life Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorJob Summary:The Residence Life Coordinator is a key member of the Residence Services team, responsible for ensuring the effective delivery of the student experience within assigned student residences. This role acts as an advisor and support to students living in residence, with a focus on their holistic development.Key...

  • Residence Life Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorWe are seeking a highly motivated and experienced Residence Life Coordinator to join our team at the University of Waterloo. As a key member of our Residence Life team, you will play a vital role in ensuring the effective delivery of the student experience within our residence communities.Key Responsibilities:Provide...

  • Residence Life Coordinator

    1 week ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title: Residence Life CoordinatorWe are seeking a highly motivated and experienced Residence Life Coordinator to join our team at the University of Waterloo. As a key member of our Residence Life team, you will play a vital role in ensuring the effective delivery of the student experience within our residence communities.Key Responsibilities:Provide...

  • Residence Facility Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...

  • Residence Facility Coordinator

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesEvaluation and AssessmentFirst point of contact for facility and security issues,...

  • Residence Facility Coordinator

    5 days ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesFirst point of contact for facility and security issues, including safety and...

  • Residence Facility Coordinator

    6 days ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryThe Residence Facility Coordinator is a key role within UW Residences, responsible for managing facility and security-related issues. This position provides initial assessment and coordination of issues, ensuring timely and efficient responses.Key ResponsibilitiesFirst point of contact for facility and security issues, including safety and...