Residence Administrator

2 weeks ago

Waterloo, Ontario, Canada Wilfrid Laurier University Full time
Job Summary

Wilfrid Laurier University is seeking a highly organized and customer-focused Residence Administrator to join our team. As a key member of the Residence Office, you will be responsible for providing exceptional support to students, parents, and staff, ensuring a positive and inclusive living environment.

Key Responsibilities
  • Provide front-line support to students, parents, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage the residence key inventory, including key distribution, collection, and replacement.
  • Coordinate the administration of residence room assignments, including room switches and withdrawals.
  • Assist with the planning and execution of residence events and programs.
  • Develop and maintain relationships with campus partners, including OneCard Office, Parking & Transportation Resources, and Conference Services.
  • Provide support for the Residence Office's marketing and recruitment efforts.
  • Supervise student staff, providing guidance and training as needed.
Requirements
  • Minimum high school diploma plus one (1) year post-secondary school and one (1) to two (2) years related experience.
  • Well-developed organizational and time management skills, with proven ability to set priorities, meet deadlines, and handle multiple tasks.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proven ability to work independently and with minimal supervision, and to take initiative.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • A competitive hourly rate of $33.72 to $35.66 per hour, with an annual step progression up to $38.55 per hour.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous paid time off policy, including vacation and sick leave.
  • Opportunities for professional development and growth.

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