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Retail Sales Supervisor

3 months ago

Jordan Station, Ontario, Canada Esso Full time
Position Overview

The Sales Supervisor plays a crucial role in overseeing the sales operations within our retail environment. This position requires a blend of leadership, organizational skills, and a strong focus on customer satisfaction.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is mandatory.
Key Responsibilities
  • Authorize payments and manage financial transactions.
  • Oversee inventory management and order merchandise as needed.
  • Handle returns and ensure customer satisfaction.
  • Prepare comprehensive reports regarding sales performance, inventory levels, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain an organized inventory system.
  • Supervise and coordinate the activities of team members.
  • Conduct performance evaluations for staff members.
Work Environment and Physical Requirements
  • Attention to detail is essential.
  • Ability to engage in a combination of sitting, standing, and walking throughout the workday.
Personal Attributes
  • Strong interpersonal skills.
  • Exceptional verbal communication abilities.
  • Highly organized and reliable.
  • Team-oriented mindset.
  • Proficient written communication skills.
  • Sound judgment and decision-making capabilities.
  • Adept at multitasking in a fast-paced environment.
Experience Requirements
  • Minimum of 7 months to less than 1 year of relevant experience.
  • Permanent employment opportunity.
  • Work language: English.
  • Standard working hours: 35 hours per week.