Pharmacy Team Lead
1 week ago
About FreshCo
FreshCo is a leading Canadian retailer with a strong presence in the pharmacy market. We are committed to providing exceptional patient-centered care and exceeding patients' expectations.
Job Summary
We are seeking a highly skilled and experienced Pharmacy Team Lead to join our team at FreshCo. As a Pharmacy Team Lead, you will be responsible for supervising a team of Relief Pharmacists and focusing on achieving excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services.
Key Responsibilities
- Work within an assigned territory and supervise a team of Relief Pharmacists while focusing on achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services.
- Inspire a positive, patient-focused culture and ongoing customer experience KPI enhancements.
- Act in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience.
- Actively engage in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations.
- Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients.
- Ensure prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required.
- Initiate care plans, follow up, and completes proper documentation.
- Identify actual and potential drug related problems through completion of medication reviews.
- Provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient.
- Thoroughly understand all relevant corporate pharmacy service offerings/ programs, and provide each customer/patient with the program that meets their health care needs.
- Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required.
- Manage the selection, onboarding, training and development, and performance management processes.
- Adhere to all regulatory requirements, Company policies, processes, and procedures.
Requirements
- Bachelor of Science in Pharmacy from a recognized institution.
- Must be a Licensed Pharmacist, in good standing, in the province of responsibility.
- Injection and First Aid certified.
- Minimum of 2 years' experience as a licensed pharmacist.
- Kroll software experience is preferred.
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