Retail Store Supervisor

7 days ago

Lions Bay, British Columbia, Canada Lions Bay General Store & Cafe Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Lions Bay General Store & Cafe. As a key member of our management team, you will be responsible for leading a team of sales associates and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Customer Service: Foster a positive and welcoming environment for customers, responding to their needs and resolving any issues that may arise.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately tracked and replenished as needed.
  • Reporting and Analysis: Prepare and submit reports on sales volumes, merchandising, and personnel matters, providing insights to inform business decisions.
  • Store Operations: Establish work schedules, authorize returns, and ensure that the store is maintained in a clean and organized manner.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years to less than 3 years of experience in a retail or customer service role.
  • Language: English.
What We Offer
  • Gratuities: Competitive compensation package.
  • Free Parking: Convenient parking facilities.
  • Support for Diversity and Inclusion: Training and resources to create a welcoming work environment for all employees.

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