Assistant Manager
1 week ago
We are seeking a highly skilled and experienced Assistant Manager to join our team at Nova Scotia Health Authority. The successful candidate will provide guidance and professional leadership to our Data Integrity Officers, working provincially to support ARIA users.
Key Responsibilities- Provide guidance and leadership to Data Integrity Officers, supporting them in their roles and responsibilities.
- Collaborate with the CCP Clinical and Operational Support Manager to develop and implement provincial standardization of patient scheduling and registration.
- Analyze existing practices and processes, identifying opportunities for improvement and implementing changes to enhance data quality.
- Support operational leaders in implementing and evaluating process changes and improvements.
- Keep the CCP Clinical and Operational Support Manager informed of any significant events concerning scheduling and registration practices.
- Undergraduate degree in Business Administration or a related field.
- 5 years recent experience working with patient information systems, such as registration, scheduling, electronic medical record, or clinical documentation.
- Demonstrated experience in a progressive leadership or management role.
- Equivalent combination of education and experience will be considered.
- Completion of or willingness to complete a leadership development program.
- Computer skills and knowledge of current NS Health registration and scheduling systems.
- Demonstrated leadership skills in a healthcare environment and ongoing professional development.
- Evidence of commitment to a healthy workplace and the use of best practices in building/sustaining staff competencies, ensuring good communication and involvement of staff and clients/residents in decisions which affect them.
- Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients.
- Strong interpersonal and communication skills.
- Demonstrated high degree of initiative and self-motivation.
- Excellent organizational, time management, and problem-solving skills.
- Evidence of the ability to understand and apply the principles of knowledge exchange and change management to support change within the service.
- Demonstrated commitment to quality improvement and enhanced customer service.
- High level of accountability due to the independent functioning of the position.
- Exemplary work history as demonstrated in current and past employment.
- Competencies in other languages an asset; French preferred.
- A competitive hourly rate of $37.61 - $49.97.
- A comprehensive benefits package, including health, dental, travel, long-term disability, and life insurance coverage, as well as a defined benefit pension plan.
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