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Customer Service Representative

2 months ago

Welland, Ontario, Canada Leon's Furniture Full time

About Leon's Furniture

We're a leading home furnishings retailer with a rich history of success. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join us in this mission.

Job Summary

We're seeking a Part-Time Front Office Associate to support our customer service team. As a key member of our team, you'll be responsible for providing world-class customer service, maintaining customer accounts, and assisting with after-sales service.

Key Responsibilities

  • Deliver exceptional customer service through prompt and professional communication
  • Maintain accurate and up-to-date customer records
  • Assist customers with after-sales service and resolve any issues in a timely manner
  • Work collaboratively with colleagues to achieve team goals

What We Offer

  • Ongoing training and development to ensure your success
  • A dynamic and fun work environment with a great team
  • A generous employee discount program
  • Profit sharing
  • Flexible schedules

Requirements

  • Excellent communication and problem-solving skills
  • A friendly and confident personality
  • Strong organizational skills and attention to detail
  • Ability to work collaboratively with colleagues
  • Ability to interact professionally with customers

Why Choose Leon's Furniture?

We're a company that values our employees and offers a range of benefits and opportunities for growth. If you're a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply.