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Customer Service Representative

1 month ago

Welland, Ontario, Canada Savers Value Village Full time
Customer Service Associate Role

We are seeking a talented Customer Service Associate to join our team at Savers / Value Village. As a Customer Service Associate, you will play a vital role in creating an exceptional experience for our customers, donors, and team members.

Our company is a leading thrift operator with a mission to champion reuse and inspire a sustainable future. We redirect billions of pounds of waste away from landfills and provide funding for community-based programs.

Key Responsibilities:
  • Provide exceptional customer service and create a welcoming experience for customers and donors
  • Work collaboratively with team members to achieve sales and customer satisfaction goals
  • Participate in training and development programs to enhance skills and knowledge
Benefits:
  • Comprehensive onboarding and training program
  • Extended health care plans for full-time team members
  • Company-paid life and AD&D insurance
  • Group Registered Retirement Savings Plan (RRSP) with company matching provision
  • Paid time off for leisure or other hobbies
  • Mental health services to support daily life

We are committed to fair and accessible employment practices and will accommodate people with disabilities during the recruitment, assessment, and hiring process.