Client Relations Clerk

4 weeks ago


Calgary, Alberta, Canada Redrock Camps Full time

Client Relations Clerk

At Redrock Camps, the Client Relations Clerk plays a vital role in ensuring client satisfaction. This position serves as the initial and final point of contact for our guests, significantly influencing their overall experience at our facility. Beyond delivering exceptional client support, you will also contribute to fostering a secure and welcoming environment for all individuals on-site.

Key Responsibilities:

  • Facilitate toolbox discussions with the housekeeping team
  • Work alongside the Camp Manager to organize the dormitory cleaning timetable
  • Assist guests during the check-in and check-out procedures
  • Collaborate with the Housekeeping Supervisor to create a daily cleaning agenda for dormitories
  • Compile daily reports concerning grocery and linen requisitions, maintenance tasks, safety briefings, and guest bookings
  • Ensure all guest feedback is communicated to the Camp Manager
  • Deliver outstanding customer service at the camp's commissary

Requirements: All personnel must be at least 18 years old due to the nature of our remote camp locations and the requirements of our clientele.



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